Welcome to faresindex.site. These Terms and Conditions govern your use of our train booking assistance services. By accessing or using our website and services, you agree to be bound by these terms. Please read them carefully.
1. Nature of Our Service
faresindex.site is a train booking assistance platform. We provide expert guidance, route information, fare comparisons, seat class explanations, and booking advice to help you make informed decisions. We do not sell train tickets directly, nor do we act as a ticketing agent or railway operator.
2. No Direct Ticket Sales
We do not book, reserve, or issue train tickets on your behalf. All ticket purchases must be completed by you through official railway booking platforms, authorized agents, or directly with the train operator. We are not responsible for ticket availability, pricing changes, or booking confirmations made through third-party platforms.
3. User Responsibilities
You agree to provide accurate and complete information when seeking assistance from our team. Any decisions regarding ticket purchases, travel dates, routes, and seat classes are solely your responsibility. We strongly recommend verifying all details on the official booking platform before completing any transaction.
4. Service Availability
Our assistance services are available during specified business hours. While we strive to provide timely support, response times may vary based on call volume and inquiry complexity. We do not guarantee immediate resolution for every request.
5. Fare Information
Fare details provided during assistance calls are for guidance purposes only. Actual fares are determined by official railway operators and may differ from the information shared during consultation. We encourage users to confirm final prices on authorized booking channels.
6. Refund and Cancellation Guidance
We provide general information regarding refund policies and cancellation rules based on standard railway regulations. However, specific terms vary by operator, ticket type, and fare class. For definitive refund and cancellation terms, please refer to the official railway operator’s policy or your booking confirmation.
7. Privacy and Data Protection
Your personal information is handled with strict confidentiality. We collect only the travel details necessary to provide assistance and do not share your information with unauthorized third parties. For complete details, please refer to our Privacy Policy.
8. Limitation of Liability
faresindex.site shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our assistance services, including but not limited to missed trains, booking errors, fare discrepancies, or travel disruptions. Our liability is limited to the extent permitted by applicable law.
9. Intellectual Property
All content on this website, including text, graphics, logos, and service descriptions, is the property of faresindex.site and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
10. Third-Party Links
Our website may contain links to official railway booking platforms and other third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party links is at your own discretion and risk.
11. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services after changes constitutes acceptance of the revised terms. We encourage you to review this page periodically.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which faresindex.site operates, without regard to its conflict of law provisions.
